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Terms & Conditions

Last Updated: February 24, 2026

Welcome to TallyX! These Terms and Conditions ("Terms") govern your access to and use of the TallyX inventory management and alert system, including our website, mobile applications, and all related services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not access or use the Service.

Important: These Terms contain an arbitration clause and class action waiver. Please read Section 18 carefully.

Table of Contents

1.Acceptance of Terms

By creating an account, accessing our Service, or clicking "I Agree" during registration, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy.

You represent and warrant that:

  • You are at least 18 years old
  • You have the legal capacity to enter into a binding contract
  • You are authorized to bind any business entity on whose behalf you are acting
  • All information you provide is accurate and complete
  • You will comply with all applicable laws and regulations

If you are accepting these Terms on behalf of a company or legal entity, you represent that you have the authority to bind that entity to these Terms.

2.Service Description

TallyX provides an inventory management and alert system designed for Shopify merchants. Our Service includes:

Core Features

  • • Real-time inventory tracking
  • • Multi-location inventory management
  • • Automated alert rules and notifications
  • • Low stock and out-of-stock alerts
  • • Demand forecasting and analytics
  • • Inventory velocity tracking

Communication Channels

  • • Email notifications
  • • Slack integrations
  • • In-app notifications
  • • Webhook integrations

Integration Services

  • • Shopify store synchronization
  • • Third-party app integrations
  • • API access for custom solutions
  • • Data export capabilities

Analytics & Reporting

  • • Custom dashboards
  • • Historical data analysis
  • • Trend identification
  • • Performance metrics

Service Modifications: We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will not be liable for any modification, suspension, or discontinuation of the Service.

3.Account Registration

Account Creation

To use the Service, you must create an account by providing accurate and complete information:

  • Valid email address
  • Secure password meeting our requirements
  • Business name and contact information
  • Shopify store URL and credentials
  • Phone number (optional)

Account Security

You are responsible for maintaining the confidentiality of your account credentials. You agree to:

  • Use a strong, unique password
  • Not share your password with anyone
  • Enable two-factor authentication when available
  • Notify us immediately of any unauthorized access
  • Log out from shared or public computers

You are solely responsible for all activities that occur under your account.

Account Restrictions

You may not: (a) create multiple accounts for fraudulent purposes; (b) use another person's account without permission; (c) share your account with others; or (d) transfer your account without our prior written consent.

4.Subscription Plans and Pricing

TallyX offers various subscription plans with different features and pricing.

Plan Features

Each plan includes different limits and features:

  • Free Trial: 14-day trial with full access to all features
  • Starter Plan: Basic features for small stores
  • Professional Plan: Advanced features and higher limits
  • Enterprise Plan: Unlimited features and dedicated support

Billing Cycles

Subscriptions are billed on a monthly or annual basis, depending on your selected plan. Annual plans receive a discount compared to monthly billing.

Price Changes

We reserve the right to modify our pricing at any time. Price changes will be communicated at least 30 days in advance and will not affect your current billing cycle. If you do not agree to a price change, you may cancel your subscription before the next billing cycle.

5.Notification Services

TallyX delivers notifications through email and Slack. By configuring notification channels, you agree to receive automated alerts based on your alert rules and preferences. You can manage or disable notifications at any time from your dashboard settings.

6.User Responsibilities

As a user of the Service, you agree to:

Provide accurate, current, and complete information during registration and use

Maintain the security and confidentiality of your account credentials

Comply with all applicable laws, regulations, and third-party agreements

Use the Service only for lawful business purposes

Respect the intellectual property rights of TallyX and others

Ensure you have proper authorization to connect third-party services (e.g., Shopify stores)

Keep your contact information up to date

Promptly notify us of any security breaches or unauthorized use of your account

7.Acceptable Use Policy

You agree NOT to use the Service to:

Violate Laws

Engage in any illegal activity or violate any applicable laws or regulations

Infringe Rights

Violate intellectual property rights, privacy rights, or any other rights of others

Harm or Interfere

Transmit viruses, malware, or harmful code, or interfere with the Service's operation

Reverse Engineer

Reverse engineer, decompile, disassemble, or attempt to derive source code from the Service

Spam or Abuse

Send spam, abuse contact information, or use the Service for unsolicited communications

Circumvent Security

Bypass security measures, access restrictions, or usage limits

Resell or Compete

Resell, sublicense, or use the Service to build a competing product or service

Scrape or Extract

Use automated tools to scrape, extract, or collect data from the Service

Impersonate

Impersonate any person or entity, or falsely state your affiliation with anyone

Violation Consequences: Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account, with or without notice, and may result in legal action.

8.Intellectual Property Rights

TallyX Ownership

The Service and all its components, including but not limited to software, code, designs, graphics, logos, trademarks, content, and documentation, are owned by TallyX or its licensors and are protected by intellectual property laws. These Terms grant you no ownership rights in the Service.

Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:

  • Access and use the Service for your internal business purposes
  • Download and use our mobile applications on your devices
  • Access documentation and support materials

This license automatically terminates if you violate these Terms.

Your Data

You retain all ownership rights in your data, inventory information, and business content that you upload to or create within the Service ("Your Data"). You grant us a limited license to use, process, and store Your Data solely to provide the Service to you.

Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, modify, and incorporate such feedback without compensation or attribution to you.

Trademarks

"TallyX" and our logos are trademarks of TallyX. You may not use our trademarks without our prior written consent. All other trademarks mentioned in the Service belong to their respective owners.

9.Third-Party Integrations

The Service integrates with third-party platforms and services, including but not limited to:

Shopify

E-commerce platform integration

Slack

Team communication integration

Email Providers

Email notification delivery

Third-Party Terms

Your use of third-party integrations is subject to:

  • The third party's terms of service and privacy policy
  • Any applicable fees charged by the third party
  • Authorization and permissions you grant to TallyX to access the third party

Important: We are not responsible for the functionality, availability, or actions of third-party services. Integrations may be discontinued if the third party changes their terms or API.

Data Sharing with Third Parties

When you connect a third-party service, you authorize us to access and share certain data with that service as necessary to provide the integration. Please review our Privacy Policy and the third party's privacy policy for details.

10.Data and Privacy

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Data Processing

By using the Service, you acknowledge and agree that:

  • We will process your data as described in our Privacy Policy
  • Your data may be transferred to and stored in different countries
  • We may use aggregated, anonymized data for analytics and improvement
  • You are responsible for obtaining necessary consents from your customers

Data Security

We implement reasonable security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security of your data.

Data Backup and Recovery

We maintain regular backups of your data. However, you are responsible for maintaining your own backups and copies of critical business data.

For complete information about how we handle your data, please review ourPrivacy Policy.

11.Payment Terms

Billing and Payments

  • Subscription fees are billed in advance on a monthly or annual basis
  • Payments are processed through secure third-party payment processors
  • You must provide valid payment information and keep it up to date
  • All fees are non-refundable except as expressly stated in these Terms
  • Fees do not include applicable taxes, which you are responsible for paying

Failed Payments

If payment fails, we will attempt to charge your payment method again. If payment continues to fail, we may suspend or terminate your access to the Service. You remain responsible for any unpaid fees.

Automatic Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You will be charged the then-current subscription rate.

12.Refunds and Cancellation

30-Day Money-Back Guarantee

For new paid subscriptions, you may request a full refund within 30 days of your initial purchase. Contact support@tallyx.app to request a refund. This guarantee applies only to first-time subscribers and does not apply to renewal payments.

Cancellation

You may cancel your subscription at any time through your account settings or by contacting support. Upon cancellation:

  • Your subscription will remain active until the end of your current billing period
  • You will not be charged for subsequent billing periods
  • You will lose access to paid features at the end of your billing period
  • Your data will be retained for 90 days, after which it may be deleted

No Partial Refunds

Except for the 30-day money-back guarantee, we do not provide partial refunds for unused portions of billing periods. Downgrading your plan does not entitle you to a refund.

13-19. Additional Terms

Additional sections covering Service Availability, Disclaimers, Limitation of Liability, Indemnification, Termination, Dispute Resolution, and General Provisions are available in the complete terms document.

For the complete, unabridged Terms & Conditions, please contactlegal@tallyx.app

These Terms & Conditions were last updated on February 24, 2026