Last Updated: January 16, 2026
TallyX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our inventory management and alert system, including our email and Slack notification services (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
When you connect your Shopify store to TallyX, we access the following data through Shopify's APIs:
| Data Type | Description | Purpose |
|---|---|---|
| Store Information | Store name, domain, email, currency, timezone | Account setup and localization |
| Product Data | Product titles, SKUs, prices, descriptions, variants | Inventory tracking and alerts |
| Inventory Data | Stock levels, locations, committed quantities | Real-time monitoring |
| Location Data | Warehouse/store names, addresses | Multi-location management |
| Collection Data | Collection names, product associations | Alert scoping |
| Order Data | Order IDs, line items, quantities | Sales velocity calculations |
We do NOT access or store: Customer payment information, customer billing/shipping addresses (beyond what's necessary for order processing), or sensitive customer data not required for inventory management.
| Data Type | Collection Point | Purpose |
|---|---|---|
| Email address | Account registration | Authentication, notifications |
| Phone number | Settings | Account verification |
| Name | Account profile | Personalization |
| Notification preferences | Settings | Alert delivery |
If you enable the Back-in-Stock feature, we collect customer email and optionally phone number for the sole purpose of sending back-in-stock notifications. This data is retained until the customer is notified or 90 days, whichever comes first.
We automatically collect IP addresses, browser type, device information, and usage analytics for security, compatibility, and service improvement purposes.
| Provider | Purpose | Data Shared |
|---|---|---|
| Clerk | User authentication | Email, name, profile |
| Supabase | Database hosting | All application data (encrypted) |
| Resend | Email delivery | Email addresses, email content |
| Slack | Workspace integration | Channel IDs, message content |
| Vercel | Application hosting | Request logs, analytics |
| Data Type | Retention Period | Deletion Trigger |
|---|---|---|
| Account data | Active subscription + 90 days | Account deletion request |
| Inventory data | Active subscription + 90 days | Store disconnection |
| Historical snapshots | 90 days | Rolling deletion |
| Alert history | 90 days | Rolling deletion |
| Order data | 90 days (for velocity) | Rolling deletion |
| Audit logs | 7 years | Legal requirement |
We implement industry-standard security measures to protect your data:
| Right | Description | How to Exercise |
|---|---|---|
| Access | Request a copy of your data | Email privacy@tallyx.app |
| Correction | Update inaccurate data | Through your dashboard or email us |
| Deletion | Request data deletion | Email privacy@tallyx.app |
| Portability | Export your data | Dashboard > Settings > Export |
Additional rights include restriction of processing, object to processing, withdraw consent, and lodge a complaint with your supervisory authority.
You have the right to know what personal information we collect, delete your personal information, opt out of the sale of personal information (we don't sell data), and non-discrimination for exercising your rights.
Our services are hosted in the United States. If you are located outside the US, your data will be transferred to and processed in the US.
For EU/EEA Residents: We rely on Standard Contractual Clauses (SCCs) with our service providers and adequacy decisions where applicable.
Our Service is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at privacy@tallyx.app.
We may update this Privacy Policy from time to time. We will notify you of any changes by:
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@tallyx.app
For Data Protection inquiries:
Response Time: We aim to respond within 30 days.
This Privacy Policy was last updated on January 16, 2026